Contact us
✓ Auckland Based | ✓ Reply Within 1 Business Day
We welcome email or online enquiries as this enables us to assign the appropriate team member to respond to your needs — whether that's Technical, Sales, or Accounts.
For the quickest response, please email or use the contact form below.
Business Hours
Monday – Friday, 8:00 AM – 5:00 PM NZST (except public holidays)
Phone
For urgent matters only — we may not answer directly, so please leave a message and we'll call you back within business hours.
BEFORE YOU CONTACT US
You may find your answer here — saving you time:
- FAQ — Common questions about ordering, installation, and compatibility
- Technical Info — Installation guidelines, clearance specs, and track joiners
- How to Order Online — Step-by-step guide to configuring your system
- Warranty — Comprehensive 10 year warranty details and claim process
- Shipping & Returns — Delivery timeframes and return policy